PRIVACY POLICY (GDPR COMPLIANT)
TWIN DIP (operated under VIRTUAL OWNERSHIP BV) is committed to protecting your personal data. This privacy policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. CONTROLLER INFORMATION
The data controller for processing your personal data is:
VIRTUAL OWNERSHIP BV
Schriekkouterbaan 81, 1860 Meise, Belgium
Email: support@twindip.com
2. PERSONAL DATA WE COLLECT
When you purchase a pre-order on our site, we collect:
- Identity Data: Name, surname.
- Contact Data: Delivery address, billing address, email, telephone number.
- Financial Data: Payment processing tokens (processed securely by Shopify Payments/PayPal, we do not store raw credit card details).
- Technical Data: IP address, cookies, device information.
3. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases:
- Performance of a Contract (Art. 6(1)(b) GDPR): To fulfill your pre-order and ship your product.
- Consent (Art. 6(1)(a) GDPR): If you subscribe to our newsletter or agree to tracking cookies.
- Compliance with Legal Obligations (Art. 6(1)(c) GDPR): To comply with tax and accounting rules.
4. YOUR DATA RIGHTS UNDER THE GDPR
You have the following rights regarding your personal data:
- Right of Access (Art. 15 GDPR)
- Right to Rectification (Art. 16 GDPR)
- Right to Erasure / "Right to be Forgotten" (Art. 17 GDPR)
- Right to Restriction of Processing (Art. 18 GDPR)
- Right to Data Portability (Art. 20 GDPR)
- Right to Object (Art. 21 GDPR)
To exercise any of these rights, contact us at support@twindip.com. You also have the right to lodge a complaint with an EU data protection authority.